Sales Coordinator / Sales Executive

Job Description:

Job Summary:
We are looking for a proactive and organized Sales Coordinator / Sales Executive to support our sales team in robotic
welding solutions, industrial automation, and engineering products. The resource will be responsible for quotation
management, ERP/CRM updates, internal coordination, customer follow-ups, inside sales follow-up for leads and
opportunities, and supporting new business development activities.

Key Responsibilities:

• Prepare sales quotations, techno-commercial offers, and related documents based on customer requirements.
• Review and validate quotations for pricing, technical details, terms & conditions, and accuracy before
submission to the client with internal stakeholders.
• Update and maintain accurate ERP and CRM records for enquiries, quotations, follow-ups, orders, and
customer information.
• Coordinate and arrange meetings with sales, engineering, purchase, production, accounts, and other internal
teams for smooth transactions on qualified leads; take meeting notes, define activities, and follow up on those
activities.
• Conduct cold calling to identify and develop new customer enquiries.
• Draft professional emails for new enquiries, quotation submissions, follow-ups, and customer communications.
• Regularly follow up on open enquiries and quotations, and maintain the sales pipeline with inside sales
engineers for updating data in the CRM.
• Prepare sales presentations, MIS reports, and management reports using Microsoft Excel, PowerPoint, and
other AI tools.

• Use AI tools effectively for business communication, research, presentation preparation, data analysis, and
sales-support activities.

Required Skills & Competencies:

• Communication Skills: Proficiency in English – written and verbal communication.
• Technical Proficiency: Strong working knowledge of Microsoft Excel and PowerPoint.
• AI Tool Awareness: Good knowledge of AI tools such as ChatGPT and other productivity/automation tools.
• Presentation Skills: Ability to prepare professional presentations and business documents.
• Sales & CRM Knowledge: Good understanding of basic sales management and CRM processes.
• Coordination Skills: Strong follow-up, coordination, and organizational skills.
• Business Writing: Good email drafting and professional communication skills.
• Customer Interaction: Confident and comfortable with cold calling and customer interaction.
• Multitasking: Ability to multitask and work with deadlines.
• Industry Exposure: Technical/engineering industry experience will be an added advantage.
Preferred Qualification:
B.E. / B.Tech. in Mechanical, Electrical, Mechatronics, Robotic Automation, or Electronics.