Team Lead - Training & Operations
1 Nos.
109533
Full Time
3.0 Year(s) To 7.0 Year(s)
4.00 LPA TO 4.80 LPA
Real Estate
Real Estate/Property
Any - Any Graduation
Job Description:
Work Location: Baroda - Onsite
Shift Timings - Day Shift ( Twice in a Month - Half Day/Half Night Shift - 6 PM to 3 AM)
Job Purpose:
Training, Reporting & Feedback Review with Onshore Team.
Training, Reporting & Feedback Review with Onshore Team.
Key Responsibilities:
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Collaborating with Onshore for Feedback & New Process Updates.
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Highlighting Key Issues & Feedback to Management.
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Managing the Queue for All Processes.
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Managing the Escalation Ratio of the VIS Process
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Experience in managing Cross-Functional Teams and coordinating with Multiple Departments.
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Lead Training and Onboarding Programs for New and Existing Staff.
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Analyze current Operations to identify areas for Improvement and Efficiency.
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Monitor KPIs and ensure continuous Improvement in Training Delivery and Operations.
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Auditing the QC auditor's files to check the accuracy of the Audits
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Tracking the process queue Data and preparing Reports and PPTs
Required Qualifications:
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Master's or Above.
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3–7 years of experience in Training, Operations, or a Leadership role.
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Proven experience in developing and Implementing Training Programs.
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Advance Excel, PPT, Power BI, Tableau, and manage SOP for All Processes.
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Project Management Professional (PMP).
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Train-the-Trainer certification.
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English Fluency is a must.
Optional but Preferred Qualifications:
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Six Sigma or Lean Certification
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Certified Professional in Learning and Performance (CPLP)
Key Skills :
Company Profile
Our Client has an exciting new program that delivers 48-hour appraisals. We aim to cut turn times for 70% to 80% of purchase loans to help loan originators win in a competitive market. To accomplish this, we require orders to be submitted as 1004/70 Desktop appraisals instead of traditional appraisals.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.